The Patient Empowerment Workshop is dedicated to helping patients get the care they deserve.
Coping with serious and ongoing illness is scary, frustrating, and bewildering. Worse, the medical systems we encounter as patients and caregivers often make things harder.
We believe that every patient and caregiver can learn the skills they need to take a seat at the table as equals. Each of us can empower ourselves to navigate the system in a way that yields the highest quality care and the best outcome possible.
The Patient Empowerment Workshop creates and hosts online, written, and interactive experiences that teach practical skills on how to cope with the stress of illness, balance life and caretaking, communicate with doctors so they listen, and stay safe in a chaotic environment. Our goal is to help you peak behind the curtain, discover how doctors think, & learn how you can maneuver the system in a way that gets you better care.
When hope is dim, we can shine the light to guide you home.


OUR MISSION
PRIVACY POLICY
Effective Date: September 17, 2026
Patient Empowerment Workshop, Inc. (“Patient Empowerment Workshop,” “PEW,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.patientempowermentworkshop.com, purchase or access a course, communicate with us, subscribe to communications, or otherwise interact with our website or services (collectively, the “Services”).
By using the Website or Services, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
The information we collect depends upon how you interact with PEW.
Information You Provide Directly
We may collect information that you voluntarily provide, including:
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your name;
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email address;
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account or login information;
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billing information;
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information associated with a purchase;
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communications you send to us;
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customer-support inquiries;
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survey or feedback responses;
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newsletter or marketing preferences; and
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other information you choose to provide.
Payment Information
Payments may be processed through third-party payment processors.
Payment processors may collect information such as your payment-card number, expiration date, billing address, or other financial information.
PEW generally receives information necessary to confirm and administer a transaction, such as your name, email address, purchase information, transaction status, and limited payment details, rather than your complete payment-card information.
Payment processing is also subject to the privacy practices and terms of the applicable payment processor.
2. Information Collected Automatically
When you use the Website, certain information may be collected automatically through cookies and similar technologies.
This may include:
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Internet Protocol (IP) address;
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browser type;
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device type;
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operating system;
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approximate geographic information derived from an IP address;
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referring website or source;
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pages viewed;
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links clicked;
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time spent on pages;
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course or Website interactions; and
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other technical or usage information.
We may use this information to operate the Website, understand how people use our Services, improve our content, measure marketing effectiveness, prevent fraud, and maintain security.
3. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, scripts, local storage, and similar technologies.
These technologies may be used for purposes including:
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essential Website functions;
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keeping users logged into their accounts;
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remembering preferences;
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analytics and Website performance;
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understanding how visitors interact with the Website;
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measuring advertising effectiveness;
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fraud prevention and security; and
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marketing or advertising.
Some cookies are necessary for the Website to function. Others may be provided by third-party analytics, advertising, or technology providers.
Where applicable, you may be able to manage certain nonessential cookies through the Website's cookie settings or through your browser.
Disabling cookies may affect the functionality of certain parts of the Website.
4. Analytics and Advertising Technologies
PEW may use third-party services to understand Website traffic, analyze how visitors interact with pages, evaluate advertising campaigns, and improve our Services.
These providers may receive device identifiers, IP addresses, cookie identifiers, browsing information, or other technical information as part of providing their services.
Some advertising providers may use information about visits to our Website to measure advertisements or provide advertisements they believe may be relevant.
We do not control the privacy practices of third-party platforms, and your interactions with those services may also be governed by their own privacy policies.
5. How We Use Information
We may use information we collect to:
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provide access to purchased courses;
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process and confirm transactions;
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create and maintain user accounts;
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respond to questions and customer-service requests;
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provide requested information;
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communicate about purchases or account activity;
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send newsletters or marketing communications when permitted;
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improve our Website, courses, and educational materials;
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understand Website usage;
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measure the effectiveness of advertising or marketing;
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prevent fraud or unauthorized access;
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maintain Website security;
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enforce our Terms of Use;
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comply with legal obligations; and
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protect the rights, safety, and property of PEW, our users, or others.
6. Email and Marketing Communications
If you sign up to receive marketing emails, educational updates, newsletters, or similar communications, we may use your email address to send those communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us at:
info@patientempowermentworkshop.com
You may still receive non-marketing communications necessary to administer a purchase, course account, transaction, or other service you requested.
7. How We May Share Information
We may disclose information to third parties when reasonably necessary to operate our business.
These may include providers that assist with:
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Website hosting;
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course hosting or delivery;
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payment processing;
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email distribution;
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customer relationship management;
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analytics;
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advertising and marketing;
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Website security;
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fraud prevention;
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information technology; and
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other business operations.
These providers may access information as necessary to perform services on our behalf.
We may also disclose information:
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when required by law, subpoena, court order, or other lawful process;
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to investigate or prevent fraud, abuse, security threats, or unlawful activity;
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to protect the rights, safety, or property of PEW or others;
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in connection with a merger, acquisition, financing, restructuring, sale, or transfer of all or part of our business; or
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with your consent or at your direction.
8. Sale or Sharing of Personal Information
PEW does not sell personal information in exchange for money.
Certain analytics and digital-advertising activities involving cookies, pixels, or similar technologies may, however, be treated as a “sale,” “sharing,” or “targeted advertising” under the laws of certain states even when no money is exchanged for the information.
Where applicable law provides rights regarding these activities, we will provide or honor applicable choices as required by law.
9. Health and Medical Information
Patient Empowerment Workshop is an educational service. The Website is not intended to function as a medical-record system or a secure clinical communication system.
We do not need your detailed medical records in order for you to use PEW educational courses.
Please do not send medical records, detailed personal medical histories, or other sensitive health information through ordinary email, website forms, comments, or social-media communications unless specifically requested through an appropriate method.
Information you voluntarily disclose in an email, customer-service communication, testimonial, survey, or similar communication may be processed as necessary to respond to you or for the purpose for which you provided it.
10. Testimonials and Submitted Content
If you voluntarily provide a testimonial, review, story, quotation, photograph, video, or other content for publication, we will use that material in accordance with any permission or authorization associated with the submission.
We will not intentionally identify a person's private medical information in public promotional content without appropriate permission.
11. Data Retention
We may retain information for as long as reasonably necessary to:
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provide the Services;
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maintain business and transaction records;
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fulfill the purposes described in this Privacy Policy;
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comply with legal, accounting, or tax requirements;
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resolve disputes;
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prevent fraud; and
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enforce agreements.
Different types of information may be retained for different periods.
12. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic communication, database, or Internet transmission can be guaranteed to be completely secure.
You should therefore use appropriate caution when sending sensitive information electronically.
13. Your Privacy Choices and Rights
Depending upon where you live and applicable law, you may have rights concerning your personal information, which may include rights to:
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request information about personal information we maintain about you;
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request access to certain personal information;
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request correction of inaccurate information;
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request deletion of certain information;
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opt out of certain uses of personal information; or
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withdraw consent where processing depends upon consent.
These rights are subject to applicable exceptions and legal requirements.
To submit a privacy request, contact:
info@patientempowermentworkshop.com
We may need to verify your identity before completing certain requests.
14. Browser Privacy Signals
Some web browsers provide “Do Not Track” or similar privacy signals. Because there is not a single universally accepted technical standard for all such signals, the Website may not respond to every Do Not Track signal.
Where applicable law requires us to recognize a legally valid opt-out preference signal, we will comply as required by applicable law.
15. Children's Privacy
PEW's commercial Website and courses are intended primarily for adults, including patients, caregivers, family members, and others interested in healthcare education.
The Website is not directed to children under the age of 13, and PEW does not knowingly seek to collect personal information directly from children under 13.
If you believe a child under 13 has provided personal information to us without appropriate parental authorization, please contact:
info@patientempowermentworkshop.com
If we determine that such information was collected inappropriately, we will take reasonable steps to delete it as required by applicable law.
Parents and guardians are responsible for supervising a minor's use of PEW materials where appropriate.
16. Third-Party Websites
The Website may contain links to websites or services operated by third parties.
PEW is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of those services before providing them with personal information.
17. International Visitors
PEW is based in the United States.
If you access our Website from another country, information may be transferred to and processed in the United States or other countries in which our service providers operate.
Privacy laws in those jurisdictions may differ from the laws of your country.
Where additional rights or requirements apply under applicable law, we will comply with those requirements as applicable.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, or legal obligations.
When we make changes, we will update the effective date at the top of this page.
Material changes will be communicated as required by applicable law.
19. Contact Us
For questions about this Privacy Policy or our privacy practices, or to submit a privacy-related request, contact:
Patient Empowerment Workshop, Inc.
Website: www.patientempowermentworkshop.com
Email: info@patientempowermentworkshop.com

