
OUR MISSION


The Patient Empowerment Workshop is dedicated to helping patients get the care they deserve.
Coping with serious and ongoing illness is scary, frustrating, and bewildering. Worse, the medical systems we encounter as patients and caregivers often make things harder.
We believe that every patient and caregiver can learn the skills they need to take a seat at the table as equals. Each of us can empower ourselves to navigate the system in a way that yields the highest quality care and the best outcome possible.
The Patient Empowerment Workshop creates and hosts online, written, and interactive experiences that teach practical skills on how to cope with the stress of illness, balance life and caretaking, communicate with doctors so they listen, and stay safe in a chaotic environment. Our goal is to help you peak behind the curtain, discover how doctors think, & learn how you can maneuver the system in a way that gets you better care.
When hope is dim, we can shine the light to guide you home.
TERMS OF USE & MEDICAL DISCLAIMER
Effective Date: September 17, 2026
Welcome to Patient Empowerment Workshop.
This website, www.patientempowermentworkshop.com, is owned and operated by Patient Empowerment Workshop, Inc. (“Patient Empowerment Workshop,” “PEW,” “Company,” “we,” “us,” or “our”).
These Terms of Use and Medical Disclaimer (“Terms”) govern your access to and use of this Website and the educational courses, videos, downloads, resource materials, communications, and other content or services offered by Patient Empowerment Workshop (collectively, the “Services”).
By accessing or using the Website or Services, or by purchasing a PEW course or other digital product, you acknowledge that you have read, understood, and agree to these Terms, our Privacy Policy, and our Purchase & Refund Policy.
If you do not agree to these Terms, please do not use the Website or Services.
1. Educational and Informational Purposes Only
Patient Empowerment Workshop provides educational and informational content intended to help patients and caregivers better understand and navigate healthcare, communicate effectively with healthcare professionals, prepare for medical encounters, ask informed questions, and participate more actively in healthcare decisions.
The information provided by PEW is general in nature and is not intended to address every individual or medical situation.
PEW is designed to help people become more informed and engaged participants in healthcare. It is not intended to replace physicians or other qualified healthcare professionals.
2. Not Medical Advice
Nothing contained on this Website or in any PEW course, video, downloadable material, resource sheet, email, social-media post, presentation, or other content constitutes or should be understood as:
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medical advice;
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a medical diagnosis;
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medical treatment;
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a recommendation to begin, discontinue, or change treatment;
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a recommendation regarding a particular medication, procedure, test, healthcare professional, hospital, or healthcare facility; or
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individualized advice regarding your health or the health of another person.
Some PEW content may be created, reviewed, taught, or presented by physicians or other healthcare professionals.
The fact that information is provided by a physician or other healthcare professional does not make general educational information individualized medical advice.
Medical information must be interpreted in the context of an individual's medical history, physical examination, testing, medications, diagnoses, circumstances, and other relevant factors.
You should discuss questions about your own health or another person's health with an appropriately qualified healthcare professional who is familiar with the particular situation.
Do not disregard, delay seeking, or discontinue professional medical advice or treatment because of information obtained through Patient Empowerment Workshop.
3. No Physician-Patient Relationship
Use of the Website or Services does not create a physician-patient relationship between you and:
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Patient Empowerment Workshop, Inc.;
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any physician or healthcare professional associated with Patient Empowerment Workshop;
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any author, presenter, consultant, employee, contractor, officer, director, or representative of PEW; or
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any healthcare professional discussed, quoted, interviewed, or referenced in PEW materials.
A physician or other healthcare professional who teaches, appears in, contributes to, or communicates through PEW is providing general educational information unless a separate, independent professional relationship has expressly been established outside of PEW.
Communicating with PEW through email, a website form, social media, a course, customer support, or another PEW channel does not establish a physician-patient or other healthcare-provider relationship.
4. Medical Emergencies
Patient Empowerment Workshop is not an emergency medical service and should never be used for an emergency or urgent medical concern.
If you believe you or another person may be experiencing a medical emergency, call 911 in the United States, contact your local emergency service, or seek immediate medical attention.
Do not wait for a response from Patient Empowerment Workshop.
5. Healthcare Decisions
PEW encourages patients and caregivers to ask questions, seek clarification, understand available options, obtain information, and participate actively in healthcare decisions.
However, decisions regarding medical testing, medications, procedures, treatment, specialists, hospitals, second opinions, or other aspects of healthcare should be made with appropriately qualified healthcare professionals familiar with the patient's individual circumstances.
PEW does not direct, supervise, or control your medical care.
Information or communication strategies provided by PEW should not be interpreted as instructions to accept or reject the recommendations of your healthcare professionals.
6. Communication With Healthcare Professionals
PEW may teach strategies intended to help patients and caregivers communicate more effectively with physicians and other healthcare professionals.
These strategies are educational tools. Every medical situation, healthcare professional, institution, and patient relationship is different.
PEW cannot guarantee that using any particular communication strategy will result in a specific response, decision, diagnosis, treatment, outcome, or healthcare experience.
7. Mental Health and Emotional Well-Being
PEW may discuss stress, fear, anxiety, coping, resilience, difficult diagnoses, hospitalization, caregiving, medical uncertainty, communication, or other emotionally challenging aspects of healthcare.
This material is educational. It is not psychotherapy, psychological counseling, psychiatric treatment, or mental-health care.
Individuals experiencing significant emotional distress or mental-health concerns should consult an appropriately qualified healthcare or mental-health professional.
8. Individual Experiences and Results Vary
Every healthcare experience is different.
Strategies that are useful to one person may not have the same effect for another person.
Patient Empowerment Workshop does not guarantee any:
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medical outcome;
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diagnostic outcome;
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treatment outcome;
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healthcare outcome;
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communication outcome;
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psychological or emotional outcome;
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financial outcome; or
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other specific result.
Your results will depend upon your individual circumstances and many factors beyond PEW's knowledge or control.
9. Testimonials, Stories, and Examples
The Website or Services may contain testimonials, patient or caregiver stories, quotations, hypothetical scenarios, interviews, or examples.
These materials are provided to educate or illustrate concepts.
Individual stories and testimonials:
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represent individual experiences;
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may not be typical;
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are not scientific evidence;
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are not medical advice; and
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are not guarantees that another person will obtain the same or similar result.
Stories or quotations may be edited for length, grammar, clarity, or privacy while preserving their intended meaning.
10. Accuracy and Changing Information
Patient Empowerment Workshop makes reasonable efforts to provide useful and accurate information.
However, healthcare is constantly changing. Medical knowledge, clinical practices, technologies, terminology, healthcare systems, insurance rules, institutional policies, and standards may change after material is created.
PEW does not guarantee that every item of information is complete, current, error-free, or applicable to every individual, healthcare institution, geographic location, or circumstance.
Information important to a healthcare decision should be independently confirmed with an appropriate healthcare professional or authoritative source.
11. Your Personal Responsibility
By using the Website or Services, you accept responsibility for how you choose to use the information provided.
You are responsible for evaluating information in light of your own circumstances and for obtaining professional advice when appropriate.
You should exercise independent judgment before acting upon information obtained through PEW.
12. Personal Health Information
Patient Empowerment Workshop is an educational service and is not intended to serve as a medical-record system or a means of communicating with your treating healthcare professionals.
Please do not send medical records or sensitive health information to PEW through ordinary email, website forms, comments, social media, or other unsecured communications unless specifically requested through an appropriate method.
Sending information to PEW does not make PEW responsible for evaluating, monitoring, or responding to your medical condition.
13. Third-Party Resources and External Links
PEW may discuss or link to healthcare organizations, hospitals, healthcare professionals, books, articles, websites, nonprofit organizations, products, services, technologies, or other resources.
Unless we expressly state otherwise, such references are provided for informational purposes and should not be interpreted as an endorsement, guarantee, certification, or representation regarding the quality or suitability of the third party.
We do not control third-party websites and are not responsible for their accuracy, content, privacy practices, security, availability, products, or services.
You are responsible for independently evaluating third-party resources before relying upon them.
14. Affiliate Relationships
PEW may occasionally provide links to products, books, services, or other resources for which PEW may receive compensation or a commission.
Where required, PEW will disclose material affiliate or financial relationships.
The existence of an affiliate relationship does not change your responsibility to independently determine whether a product or service is appropriate for you.
15. Digital Courses and Products
PEW courses and educational materials are digital products.
Purchasing a PEW course provides a limited right to access the course for the access period identified at the time of purchase.
Purchase of a PEW course does not include individualized medical consultation, diagnosis, treatment, or clinical care.
Purchases are also subject to our Purchase & Refund Policy.
16. Account and Course Access
Course access is for the individual purchaser or authorized recipient only unless PEW expressly provides otherwise.
You may not:
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share your login credentials with others;
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allow multiple individuals to use a single-user account;
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reproduce or distribute course content;
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record or redistribute videos;
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copy or commercially exploit course materials; or
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provide unauthorized access to PEW content.
We may suspend or terminate access when we reasonably believe an account is being used in violation of these Terms.
17. Intellectual Property
Unless otherwise indicated, the Website and PEW content—including text, videos, graphics, illustrations, worksheets, downloads, course materials, trademarks, logos, and other original material—are owned by or licensed to Patient Empowerment Workshop, Inc. and are protected by applicable intellectual-property laws.
Purchasing or accessing PEW content does not transfer ownership of that content to you.
PEW materials are provided for your personal, noncommercial use.
Without prior written authorization, you may not reproduce, republish, distribute, sell, sublicense, modify, publicly display, create derivative works from, or commercially exploit PEW content except as permitted by law.
18. Prohibited Uses
You agree not to use the Website or Services:
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for unlawful purposes;
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to interfere with the operation or security of the Website;
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to gain unauthorized access to accounts, systems, or content;
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to copy or redistribute protected course content;
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to impersonate another person;
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to transmit malicious software or code; or
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in a manner that violates the intellectual-property, privacy, or other legal rights of another person or entity.
19. No Warranties
To the fullest extent permitted by applicable law, the Website and Services are provided “as is” and “as available.”
Patient Empowerment Workshop makes no warranties, express or implied, concerning the operation, availability, completeness, accuracy, reliability, suitability, or results of the Website or Services.
To the fullest extent permitted by applicable law, PEW disclaims applicable implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Patient Empowerment Workshop, Inc., and its officers, directors, owners, employees, contractors, healthcare professionals, authors, presenters, consultants, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of, inability to use, or reliance upon the Website or Services.
PEW is not responsible for medical decisions, treatment decisions, actions, or omissions made by users or healthcare professionals based upon information obtained through PEW.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
21. Availability and Modification of Services
We may update, modify, replace, or discontinue particular Website features or content.
Course content may also be updated periodically to improve or clarify the educational material.
We do not guarantee that the Website will operate without interruption or technical error.
22. Privacy
Your use of the Website is also subject to our Privacy Policy, which describes how information may be collected, used, and disclosed.
23. Changes to These Terms
We may revise these Terms periodically.
When we do, we will update the effective date shown at the top of this page.
Your continued use of the Website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
24. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
25. Governing Law
These Terms and any dispute arising from or relating to the Website or Services shall be governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in these Terms is intended to deprive a consumer of rights that cannot legally be waived.
26. Contact Us
Questions concerning these Terms may be directed to:
Patient Empowerment Workshop, Inc.
Website: www.patientempowermentworkshop.com
Email: info@patientempowermentworkshop.com
IMPORTANT MEDICAL DISCLAIMER
Patient Empowerment Workshop provides education and information, not individualized medical care. Using PEW does not create a physician-patient relationship. Do not change, delay, or discontinue medical care based upon PEW content without consulting an appropriate healthcare professional. If you are experiencing a medical emergency, call 911 or your local emergency service.
